Make a request
Fill the form below to send your information request.
We will reply as soon as possible
Fill the form below to send your information request.
We will reply as soon as possible
BOOKING CONFIRMATION
To secure your reservation, a €100 deposit is required via our website, which will be deducted from the total amount.
The remaining balance must be transferred to our bank account at least 14 days before check-in.
Account details and holder information will be provided in your confirmation email.
SECURITY DEPOSIT
Instead of asking for a security deposit, we place our full trust in you. We kindly ask that you take great care of our property, respecting both the house rules and the well-being of our neighbors. Your cooperation in maintaining a pleasant environment is highly appreciated.
Privacy Policy
This Privacy Policy describes the policies of Canary Rooms, Aptos Monseñor, Las Palmas 35130, Spain, email: [email protected]
, phone: +34 717 718 626, regarding the collection, use, and disclosure of information that we collect when you use our website (https://canaryrooms.com
) (the “Service”). By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree with the same, please do not access or use the Service.
We may modify this Privacy Policy at any time without prior notice and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when it is posted on the Service, and your continued access or use of the Service after that time will constitute your acceptance of the revised Privacy Policy. Therefore, we recommend that you periodically review this page.
Information We Collect:
We will collect and process the following personal data about you:
Name
Email
Mobile number
Date of birth
Address
How We Use Your Information:
We will use the information we collect about you for the following purposes:
Marketing/Promotional
Testimonials
Customer feedback collection
Payment processing
Managing customer orders
If we want to use your information for any other purpose, we will ask for your consent and will use your information only upon receiving your consent, and then, only for the purpose(s) for which consent was granted, unless we are required to do otherwise by law.
Retention of Your Information:
We will retain your personal information with us for 90 days to 2 years after user accounts become inactive or for as long as we need it to fulfill the purposes for which it was collected, as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as for record-keeping/reporting in accordance with applicable law or for other legitimate reasons like enforcing legal rights, fraud prevention, etc. Residual anonymous and aggregated information, which does not identify you (directly or indirectly), may be stored indefinitely.
Your Rights:
Depending on the applicable law, you may have the right to access, rectify, or erase your personal data, or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal data to another entity, withdraw any consent you have provided to us for processing your data, the right to lodge a complaint with a legal authority, and other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at [email protected]
. We will respond to your request in accordance with applicable law.
Please note that if you do not allow us to collect or process the required personal information, or withdraw the consent for the same for the required purposes, you may not be able to access or use the services for which your information was sought.
Cookies, etc.:
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookies Policy.
Security:
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse, or unauthorized alteration of the information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Grievance / Data Protection Officer:
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Canary Rooms, Aptos Monseñor, email: [email protected]
. We will address your concerns in accordance with applicable law.